Terms of Use

Last updated: April 2026

1. Acceptance of Terms

By accessing or using the JhumkaStore website and placing orders, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.

2. Products and Pricing

All product prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. We reserve the right to modify prices at any time without prior notice. Product images are for illustration purposes — actual products may vary slightly due to handcrafted nature.

3. Orders and Payment

Orders are placed via WhatsApp or through our online checkout powered by Razorpay. An order is confirmed only after payment is received and verified. We reserve the right to cancel any order due to product unavailability or payment issues, in which case a full refund will be issued.

4. Shipping and Delivery

We endeavour to ship orders within 1–2 business days. Delivery timelines are estimates and may vary due to courier delays, public holidays, or force majeure events. JhumkaStore is not liable for delays caused by courier partners. See our Shipping Policy for details.

5. Returns and Refunds

We offer a 7-day return policy for unused items in original packaging. Earrings and customised items are non-returnable for hygiene and personalisation reasons. Refunds are processed within 3–5 business days of receiving the returned item. See our Returns Policy for full details.

6. Intellectual Property

All content on this website including images, text, logos, and product descriptions is the property of JhumkaStore. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

JhumkaStore is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of the order in question.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttarakhand, India.

9. Contact

For any questions about these terms:
JhumkaStore
Mohammadganj, Nanakmatta, Uttarakhand
Email: hello@jhumkastore.com
WhatsApp: +91 97606 41677